Summary
In the modern age communication is key. It plays an important part in all organisations where there is an emphasis on obtaining performance through people. More importantly it is one of the skills that set apart Leaders from Managers.
We must communicate so that others will follow, buy in or participate. We must include everyone, exclude no one and the message must be understood by all. With the right skills and much practice it is possible, and by attending this course delegates will ensure that they have the right tools in their communications toolbox.
This session covers skills that are suitable for one to one communications, business presentations or keynote speeches. This is supplemented by the use of analogy and metaphor and active listening so that we know the message has been well received.
After attending this session delegates will:
- Have mastered advanced skills for face to face communications
- Be confident in their business presentations
- Know how to reach out to an audience
- Know that their message has been received
Your business will benefit through:
- More effective leadership
- Clarity of vision and purpose
- Improved communications
Detailed Description
Almost everything we do depends on conversation or communication. It's how we plan and organise our lives, how we build friendships and get close to people, understand how people feel and most importantly in the business world it's how we influence others, sort out problems and create new opportunities.
Delegates begin by examining communications on a personal level with an emphasis on conversation, creating an open climate and the introduction of storytelling on a superficial level. Other aspects that will be considered are reading between the lines, filling in the gaps left by the speaker, checking understanding and giving feedback.
The only way to learn advanced skills is to practise and there will be opportunities to do this if delegates wish to do so.
After mastering personal communications, attendees will be introduced to Storytelling as a tool for use in a business environment. Storytelling can be used to enhance business presentations, de-personalise tense or awkward situations as well as simply engaging the audience. Attendees will be introduced to a simple framework for generating stories and have the opportunity to write some of their own. Analogy and metaphor are powerful techniques that are often linked to storytelling. And these too will be explored.
With personal communications mastered it is now time to play to an audience. This can be a nerve-wracking experience for even the most accomplished of presenters. Here we look at the mechanics of creating an effective presentation and delivering it. There is almost too much to remember, however those attending will leave with greater confidence and over 100 'Top Tips' for improving their own performance in this area.
Sessions are run according to the composition of those participating, however there will be opportunities to polish existing presentations, practise or simply be coached. This is a valuable opportunity for individuals to learn more about and practise their communications skills in a safe environment.