Changes To Creativity And Innovation Blog Feed

If you subscribe to this blog using  the feedburner feed http://feeds.feedburner.com/creativityandinnovation then you can ignore this posting. If you subscribe using http://www.creative4business.co.uk/blog/atom.xml or http://www.creative4business.co.uk/blog/rss.xml then please be prepared to either change to the above feedburner feed or locate the appropriate feed via the Blog tab on my website http://www.creative4business.co.uk/ after March 26th.

The reason for this is that Blogger is withdrawing support for FTP publishing after this date, and so the published blog will be moving, probably to blog.creative4business.co.uk. However, to avoid confusion in the future I suggest that followers switch to the feedburner feed which will be automatically updated at the appropriate time.

Thank you for your patience.

Craziness and Creativity

This is an old Apple promo video that has reappeared with the release of the iPad. It features many characters that at the time were regarded as crazy in some way. Yet their craziness, curiosity, creativity and desire to disrupt the status quo had a lasting effect on all of us. So can we learn from this? Is crazy good and just how much of it do we need, after all it is a powerful phenomenon. So just how far should we be prepared to go to try and change things? How far would YOU be prepared to go?

Enhancing Creativity - 10 Phrases To Avoid

This brief list is distilled from a very long list of phrases gathered over many years. Each phrase is given along with comments on its appropriateness and potential underlying meanings. If you hear these uttered then a warning bell should sound inside your head. These are all potential blocks to personal and organisational Creativity.

1. We tried that before
Well yes you might have done but were the circumstances the same and what happened exactly? Perhaps whatever you did was not executed correctly or you did not have the right skills? This is a phrase usually uttered by someone who has a vested interested in doing things in one particular way or who dislikes change. Try saying "When we tried this previously we got these results, how can we improve on this?"

2. That's not my job
Maybe not, but if you are looking to the future then it may currently be nobody's job. Again a phrase uttered by those who dislike change in their personal workspace or who simply want more money. If you are trying to get someone to behave differently then point out the advantages to a) themselves b) the organisation (in that order).

3. We don't have the time
Time always gets filled with something so it really is a question of what is more important. Are you looking to the future, do you have your backs against the wall? What is the result if you do NOT do this?

4. It's too radical a change
The word radical has to be taken in context. Any step towards where you wish to go has to be good. There will be repercussions though and if sufficient research is carried out, any unwanted effects can be minimised. This is a phrase uttered by the risk averse.

5. The staff will never buy it
Who said this? Someone is attempting to predict what a group of people will say. Taken at face value, it is a reason not to proceed, but try asking your staff. Likely to be uttered by those opposed to change.

6. Let's get back to reality
What is reality when thinking about the future? If you want to maintain the status quo then fine, but if you wish to improve things then you will have to dream a little (of new products) or try to predict the marketplace.

7. Let's give it more thought
This is used as a political gambit to bury ideas or by those who prefer talk to action. The ONLY reason an innovation project can fail is through inaction.

8. Let's form a committee
A way of gathering like minded people together to oppose an idea! Cynical perhaps, but committees with the best intentions often slow things down. Empower people to DO things and co-opt others if necessary.

9. It won't pay for itself
Does it have to? What is the cost of not taking a course of action? It may cost $10000 and only make $5000 but what if it prevents the company from going bust? Cost, like benefit can be measured in many ways.

10. If it ain't broke, don't fix it
Only if you wish to get the same results all the time. Broke is like cost, dependent on context. A system can have worked well in the past, but if the future is different from the past then your system could well be 'Broke' sooner than you think. This is often used by those who have actually invented the 'Unbroke' systems.

Creativity, Change and Diversity in the Land of Penguins

A brilliant short training video which can be aimed at so many areas of an organisation. Watch it with a view to working out what happens when you embrace creativity. What are the benefits, what are the compromises and what can you preserve? Enjoy!

Creative Leadership For Tough Times

Surely we just need good strong Leadership in tough times not 'airy fairy' Creative Leadership? If you share this view then I think we have our wires crossed already. Let me explain.

In the current economic climate we do need strong (or should I say bold) Leaders but traditional Leaders (and I include those who are up to date with such concepts as transformational and situational leadership here) often have a Leadership toolbox that is comprehensive but perhaps identical to those carried around by other Leaders. So if we all have the same tools and we all operate in the same marketplace then we still have a stalemate.

And now for the Creativity bit. I am not suggesting that our bold Leaders walk around with an armful of creative techniques and nothing else, just that they should supplement their Leadership toolbox with a selection of techniques that provide alternative ways of analysing and solving problems, decision making, planning and communicating. Leaders then have a larger repertoire of business tools at their disposal from which they can select the most appropriate and most effective.

But why are Creative techniques particularly good for the tough economic climate that we are now faced with? In short they can:

• Provide competitive advantage as their usage often relies on tacit knowledge
• Are more likely to unearth solutions that no one else has thought of or tried
• Allow Leaders more time to focus on real business issues - these techniques can save time
• Permit greater buy in from colleagues and employees and thus less resistance to change
• Build intrinsic motivation amongst the workforce

Even in highly regulated industries such as Financial Services, Leaders can enhance their capability in this way. Remember it is only the outputs of your processes that may be regulated. Internally there are usually alternative ways of doing things!

Making Good Use Of Institutional Failings

Normally we tend to diagnose failings within our organisations and then combat them with remedial programmes that often dismantle and then rebuild certain aspects of the organisation. Note that these characteristics are independent of the individuals that work within the organisation.

A well publicised example of such a failing was the accusation of institutionalised racism that was leveled at the Metropolitan Police here in the UK. No one individual was accused of being racist but the structure, processes, distribution of power, expressions of vision and beliefs was deemed to be supportive of racism.

So what might some of the characteristics of an institutional failing be and how can they be used to help us? I have alluded to one or two already but here is a short list:

• Strong beliefs and a mechanism for communicating them
• Well or clearly defined structures and processes
• Power centred on a few individuals
• An active 'grapevine' for informal communications
• Well aligned communications, trust and advice networks
• High degree of focus (not necessarily concern for) on people

This is not an exhaustive list but is representative of many undesirable institutional failings. Our natural tendency is to remove such characteristics through one or more change programmes and possibly staff development of some sort. For a large organisation the changes must be far reaching, difficult to plan (and control) and of course expensive. Had we been looking at undesirable furniture or waste paper then we would automatically think of recycling. Why not recycle these unwanted organisational characteristics and use them for a positive purpose?

One possible idea might be to create 'institutionalised creativity', a type of creativity that is inbuilt and pervades every part of the organisation in such a way that employees do not consciously think about it. Lets make use of a strong beliefs system (but change the beliefs), take advantage of clearly defined structures (but turn them into looser frameworks), use the company grapevine (as part of this process), be focused (but change this slightly) and make use of the centres of power (but make these sponsors of creative or innovative behaviour).

Such a programme may not be easy, but is it better than turning a whole organisation upside down?

Why Innovation Programmes Fail

There is only one real reason for your Innovation programmes to fail and that is the fact that you have taken no action at all! I’m sure, however, that is not what you want to hear and you will be shouting ‘not true’ at you computer screen. One of the components of any such programme is learning, so that even if you don’t hit the targets you set for yourself you will collect some knowledge on the way and thus not ‘fail’. The only way you can fail, therefore, is by not doing anything thus not making any progress and not learning anything.

If you have read much literature on the topic of Change Management then inaction will be a recurring theme. Many Managers mistake discussion, planning and specification for action thus they believe that an initiative may be underway when it is not. When asked what is happening they will tell you that the Innovation Task Force is meeting regularly and soon they will have objectives and a plan. Great in the early stages but you should ask the question ‘Have you actually done anything?’. In many cases the answer will be no. So no surprise that your initiative will be flagged as failing when it never actually started. To Innovate you must DO SOMETHING.

Readers will I’m sure like a few pointers as to why they have not made the progress they anticipated when they have taken action, so here are some potential reasons. Not all will apply to you but use them as a checklist:

• Employees do not know about your initiative – check communications
• Employees do not care about your initiative – check motivation and morale as well as management sponsorship
• Poor performance – did you identify any areas for training and development?
• Nothing is happening – have you officially kicked things off, have you changed what YOU do? Are others sabotaging your efforts?
• It all seems like hard work – do you have a team in place to help?

There are four broad categories of people to address when kicking off your innovation programme:

• Enthusiasts – no problem here, welcome them with open arms
• Disbelievers – ‘no that will never happen’, simply ‘do’ and conquer
• The Angry – ‘over my dead body’ hard work (see below)
• The Followers – ‘well if its going ahead I might as well tag along’, welcome these people also.

It is only the Angry (or Awkward) who pose a problem. What you need to realise is that a 70:30 rule applies here. If you run your innovation programme in an appropriate manner (you can borrow from Change Management here) then you will have 70% of your employees onside. There things aren’t so bad are they? So just DO, and you can’t actually fail!